Instructions for delivery and return

Shipments of goods in Italy will be handled by DHL at a cost of € 13,00. This amount also includes the cost of returning the goods and its insurance during the transport. To check the status of your shipment or collection you can visit by filling in the fields taking in hand the identification codes of the shipping. The goods will be delivered Monday to Friday within 24 hours; in Calabria, Sicily and Sardinia within 48 hours. If the rental is made after 13.00pm, the 24 hours from the day after.

For deliveries outside Italy, please contact our staff before to place any order.


Delivery is sent to you by our courier to the address specified on the registration.

The delivery includes:

  • The luxury bag wrapped in the storage bag;
  • The instructions to follow to rewind the bag for the return;
  • All material provided you for returning the bag in its original packaging;
  • Transport insurance during the return.


When the rental is terminated you must return the bag. Our staff will contact the courier directly to arrange the collection from your place.

To return:

  • Wrap the luxury bag in the storage bag and then in the air filters provided by MD 2 SRL;
  • Close the bag in the rigid box labeled;
  • Put the rigid box inside the original packaging used for transport taking care to fill any spaces with paper or air filters provided you;
  • Attach the black adhesives supplied you by MD 2 SRL to close the original packaging for his safety during transport;
  • Affix the self adhesive supplied you with the address of MD 2 SRL;
  • Give to the carrier the package.

We ask you to use the same original packaging with which you received the luxury bag. In the event of loss or deterioration of the original packaging, you must contact MD 2 SRL to arrange its return.